Nurse Call Solutions

Stay connected to your patients for a higher standard of care.

At Healthcare Technology Group, we offer a complete range of Nurse Call Solutions, Real-Time Location Systems and Medical Diallers – to keep you in close contact with your residents or patients at all times. All devices are monitored 24/7 over the network by us for total peace of mind. 

Our IP Nurse Call Systems are specially designed to meet the needs of the Australian healthcare market and keep both staff and residents safe and accounted for within your facilities. 

Equipped with RTLS technology built into the staff pendants, they provide instant, automated staff check-ins whenever a staff member enters a room, tracking how long a staff member is with a resident or patient, so you know where your teams are at all times. 

RTLS

Medical Diallers enable your nurse call alarms to be monitored and managed by HTG or a third-party, along with the capacity for alarms to be sent directly to the nursing home for a swift, in-house response. 

With HTG, all Nurse Call points are built with future technologies in mind. New firmware and updates are sent over the network without a technician needing to visit the site so you are always online, up-to-date and offering the best care and technology.

Whether you require a full IP or serial Nurse Call System for your facility, our systems offer integration with RTLS along with the capability for wireless integration and future scalability.

Middleware Integration Solutions

Do you need to improve your facility’s ability to communicate between multiple systems?

Local Alarm Solutions (LAS) is a middleware integration software that connects to almost any system, creating smooth, effective communication and reporting throughout your facility – between multiple different systems. 

Regardless of your current systems, as an open-source system, LAS will integrate easily, resulting in a single, centralised reporting platform for your systems. From Nurse Call systems to phones, fire alarms or paging systems, you can use a single Dashboard to see the overview and status of every system, at any time.

Importantly, for any healthcare facility, you can also generate a full suite of reports at the touch of a button. Email them to management or staff when required, set up automatic notifications and see the history of all calls for tracking and reporting.

Local Alarm Solutions
Further information
LAS Server
How It Works
  • When a certain event is triggered, LAS uses its customer-programmed rules to activate an alert via emails and text messages, ensuring the responsible staff or teams are notified immediately.
  • If alarms have gone unnoticed for some reason, our 24/7 monitoring service allows us to alert facilities if they need to take action.
  • In the event a critical device on the Nurse Call goes offline, automated reporting will be sent to your staff so any error or emergency can be attended to swiftly. 

If the communication between the different systems at your facility needs streamlining or improvement, talk to us about a LAS system today.

Reporting

Simple, fast and automated reporting solutions

Our LAS solution enables healthcare providers to quickly access the data they need to understand the health of their facilities.

This solution delivers a full suite of standard reports that can be customised to suit the user’s, or facility’s, needs and environment. No more wasting time trying to access and create the required reports, each report can be scheduled to be delivered when you need it, easily giving you the information you need to take the right steps to improve your operations and the care in your facilities.

Our HTG team will work with you personally to create a delivery system that suits you; scheduling and automating reports to be delivered to the right people at the right time, making the LAS system do all the work, so you can simply put the data into action.

This solution delivers valuable data, including:

  • Alarm Duration & Frequency (Daily & Weekly)
  • Attendance & Time Tracking
  • List of Alarms
  • List of Operational Alarms
  • Number of Alarms (per ID & Type)
  • Response Times and Time of Care Given
LAS Reports

All reports can be exported from the system in either Word, Excel or PDF formats. 

Contact our team to see if LAS could work for you and your facility.

CCTV

Monitor and protect your staff, residents and facility with CCTV technology

The safety and security of your personnel and facilities are key to the success and longevity of your business, and HTG employs the most experienced personnel to ensure we can supply and install the most suitable system for your needs. From monitoring anyone who enters and exits your buildings and keeping tabs on staff movements within your facility, to providing comprehensive out-of-hours surveillance, a CCTV system is the answer to deterring crime and ensuring safer, more secure facilities.   

With the latest in CCTV technology and a comprehensive range of Network Video Recorders (NVR), Video Management Software (VMS), high-definition cameras and equipment, we can design and deliver a CCTV system that will increase your security without increasing your workload. 

 Your CCTV system can include:

  • Remote viewing on your recorders
  • High definition & IP CCTV solutions
  • Easy playback, search and download
  • IP Video Management system
CCTV Turret

As a licenced security advisor, HTG can send one of our expert team to assess and advise on the best security solution for your facility.

Access Control

Track, protect and secure your facilities with total Access Control

Do you have the ability to control and restrict access to your buildings? With an Access Control system, you are in charge of enabling or restricting access – making sure that patients stay safely in, and unwanted visitors stay out, of your facility.

From patients and visitors to staff, vehicles and deliveries, you should know at all times who is on or in your site. We design, supply and install fully integrated access control systems that can track your staff movements and protect the entrances and access to, and within, all your buildings.

Our systems include features such as:

  • Proximity recognition technology
  • SmartCard/MiFare swipe card readers
  • Key-operated doors
  • Digital keypads
  • High-end biometric identification systems

Wi-Fi

Support and connect your staff and patients with fast, reliable Wi-Fi

From connecting the multitude of medical equipment networks to supporting the fast, efficient communication between your staff, along with providing access to patients and visitors for improved lifestyle and experience, Wi-Fi is no longer a luxury, but a necessity for daily operations.   

Wi-Fi technology has revolutionised the way we network computers and electronic devices in the healthcare industry, reducing the necessity for wired connections and improving the efficiency of our care. 

The unique needs of healthcare facilities make it crucial to work with the right system and provider to ensure full coverage – despite the large number of mobile and network users, thick walls and multiple building levels along with large numbers of electrical appliances/devices within a typical facility. 

HTG understands the vital importance of a robust, reliable Wi-Fi system, and can ensure you have the right system to keep your facilities running smoothly.

DECT and Paging

Enable reliable communication between staff and management on-the-go

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Our DECT and Paging systems have been designed specifically for the healthcare industry, integrating seamlessly with your Nurse Call and duress systems for reliable, instant communication.

DECT (Digital Enhanced Cordless Telecommunications) handsets are easy to use and can be used for voice calls and text messaging between your staff, residents and management teams. Combined with paging technology, even if your network is down, you will still be able to use your wireless paging devices for one-way communication until the network issue is resolved; keeping patients safe, your staff fully mobile and your facility operational.

DECT

Our DECT and Paging devices integrate with any type of event-triggered communications point, and all types of wired and wireless networks and systems using a range of interface options. 

Enable faster response times, improve patient care and keep your staff mobile with our reliable DECT and Paging systems. 

Resident Wandering Systems

Remove the stress of monitoring at-risk patients with an integrated Wandering System

Integrating into your Nurse Call system, this solution gives your staff the ability to focus on their immediate tasks by immediately alerting them if wandering residents or patients are near a door or exit point, or at risk of absconding from the facility. 

Acting as the eyes and ears of your staff, this system keeps a 24/7 watch on the safety of your residents – without adding to your workload. During the day, your Nurse Call system will be instantly alerted to notify the staff of any issues, and, in night mode, it will set off alarms if anyone uses an exit without the required code/permission. 

HTG offers a stand-alone or site-wide patient wandering system, and can source and integrate the most suitable Wandering System to your existing Nurse Call system. 

Wandering and disoriented patients can come to harm if they go astray, so a Wandering Security System is vital to providing increased care and security to those within your facility.

Falls Management Equipment

HTG offer a wide range of falls management equipment which can integrate into your Nurse Call system via hardwired or wireless solutions.

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Resident Wandering Systems

HTG offer a stand alone or a site wide patient wandering system which can be integrated into your new or existing Nurse Call system.

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Accessories

HTG offer a wide range of hard wired and wireless accessories which integrate to all of our Nurse Call systems.

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Ongoing Maintenance and Servicing

Reliable, high-performing systems with Service Level Agreements

Healthcare Technology Group is dedicated to providing ongoing care for our clients, partnering with your facility for expert, proactive maintenance and servicing for all aspects of your systems.

Our goal is to optimise the care that your facilities can provide to your customers by ensuring your critical systems are reliable and tailored to your unique needs and requirements. From maintenance to system optimisation and integrations, we are equipped with the capabilities and expertise to handle all your ongoing system and technological needs.

When you come on board with HTG, you’ll find that our Service Level Agreements provide a transparent outline of expectations, costs, response times, along with prioritised service support and delivery, so you can be confident in our service. 

Along with providing off-site monitoring and assistance when required, our technicians can also be onsite within hours to assess and provide expert solutions at a fixed price.

Comprehensive System Audits

We provide comprehensive system audits as part of every SLA, along with outside of these agreements if required. These audits allow us to spot any gaps and provide the right assistance to bring your system in line with all required standards and make sure it is as effective as possible.

Our technician will conduct a full site audit of the required system, providing a full report of all findings and recommendations, along with fixed prices to resolve any issues.

We provide audits for the following systems:

  • Nurse Call
  • CCTV
  • Access Control 
  • WiFi
  • Battery Back Up
  • Uninterrupted Power Supply (UPS)

Your audit will include a:

  • Complete functional system test 
  • Detailed report of all tests conducted 
  • List of system recommendations 

Your report can then be kept on file for any future Government compliance checks. Talk to our team today to schedule your Nurse Call Audit.